LightStream Review: Is It A Scam or Legitimate Company? Find Out Here!

When it comes to borrowing money, finding a reputable lender is crucial. With so many options available, it’s essential to do your research and determine which lender best suits your needs.

One lender that stands out in the market is LightStream. In this comprehensive review, we will explore whether LightStream is a scam or a legit lending institution. We’ll examine their services, pricing, customer reviews, and more to help you make an informed decision.


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Summary of LightStream:

LightStream is a lending platform that offers personal loans with low-interest rates and no fees. They cater specifically to borrowers with good to excellent credit scores, providing them with competitive rates and favorable terms.

Whether you need funds for home improvements, debt consolidation, or other major expenses, LightStream offers loan amounts ranging from $5,000 to $100,000. With an impressive APR range of 7.99% to 25.49%, LightStream aims to provide affordable financing solutions for individuals with a strong credit history.

Pros and Cons:

Like any lending institution, LightStream has its strengths and weaknesses. Let’s take a closer look at the pros and cons to help you evaluate whether LightStream is the right choice for you.

LightStream Services:

LightStream offers a variety of services related to personal loans. These services include:

  • Personal Loans:

It provides personal loans for a wide range of purposes, such as home improvements, debt consolidation, medical expenses, auto financing, and more.

  • Home Improvement Loans:

It specializes in home improvement loans, offering extended repayment terms of up to 12 years. This allows borrowers to finance major renovation projects with manageable monthly payments.

  • Debt Consolidation Loans: 

It allows borrowers to consolidate their existing debts into a single loan, simplifying their repayment process. However, it’s important to note that LightStream does not directly pay off creditors during the consolidation process.

  • Auto Loans:

It offers auto loans to help individuals finance the purchase of a new or used vehicle. These loans come with competitive interest rates and flexible repayment terms.

  • Medical Financing:

It provides financing options specifically designed to cover medical expenses, including procedures, treatments, surgeries, and other healthcare costs.

  • Other Major Expenses:

Its personal loans can be used to cover various significant expenses, such as weddings, vacations, adoption fees, and more.

These services aim to provide borrowers with flexible financing options and competitive interest rates based on their creditworthiness and financial needs.

LightStream Pricing:

One of the significant advantages of LightStream is their low rates and zero fees. The interest rates offered by LightStream vary based on loan amount, purpose, repayment term, and the applicant’s credit profile.

To secure the lowest rates, excellent credit is required. However, borrowers who opt for autopay can receive a rate discount of 0.5 percentage points. With an estimated APR range of 7.99% to 25.49%, LightStream strives to provide affordable financing solutions for borrowers with a solid credit history.

How to qualify for a LightStream personal loan

To qualify for a LightStream personal loan, you need to meet certain criteria. Here are the key requirements:

  • Minimum credit score:

It has a minimum credit score requirement of 660. However, keep in mind that a higher credit score will increase your chances of getting approved and receiving better interest rates.

  • Credit history:

The lender prefers borrowers with several years of credit history. They look for a diverse credit profile that includes major credit cards, installment loans (such as car loans), and a mortgage, if applicable.

  • Payment history:

A strong payment history with few or no delinquencies is important to demonstrate your ability to manage debt responsibly.

  • Financial stability:

It considers factors such as your income, existing debts, and evidence of an ability to save money. They want to ensure that you have enough income to comfortably repay your existing debts as well as the new loan from LightStream.

  • Documentation:

You will be required to provide proof of income, such as W-2 forms or pay stubs. Additionally, you’ll need to provide proof of address and your Social Security number.

It’s worth noting that it prefers borrowers with good to excellent credit scores, and their average borrower typically has a credit score of around 770. While the company doesn’t disclose specific details about debt-to-income ratio, income, loan amounts, or APRs for their average borrower, maintaining a strong credit profile and financial stability will enhance your chances of approval.

Before applying for a personal loan, it’s a good idea to check your credit report for any errors and address them if necessary. 

Gathering all the necessary documentation in advance, such as income verification and proof of address, will streamline the application process. Keep in mind that it will conduct a hard credit check when you apply, which may temporarily impact your credit score.

By meeting these qualifications and providing the required documentation, you can increase your chances of being approved for a personal loan.

LightStream Contact Info:

For any inquiries or assistance regarding LightStream’s services, you can reach their customer service team at (866) 635-1330 during business hours in Eastern time. The customer service hours are Monday to Friday from 9:30 a.m. to 7 p.m. and Saturday from noon to 4 p.m. If you have questions specifically related to the application processing, you can contact them Monday to Friday from 10 a.m. to 6 p.m., and on weekends, they are available from 1 p.m. to 6 p.m.

For written correspondence, you can send mail to the following address: PO Box 117320, Atlanta, GA 30368-7320. Feel free to reach out to their customer service team via phone or mail for any queries or concerns you may have.

LightStream Customer Reviews:

As of now, LightStream holds an A+ rating with the Better Business Bureau (BBB) and has been accredited since 2021. However, it’s important to note that the company has received mixed feedback from customers. With an average of 33 customer reviews and 63 complaints, the negative reviews have significantly impacted their overall rating.

Customers have given LightStream a rating of 1 star out of 5 stars, reflecting their dissatisfaction with the company’s services. While the BBB accreditation and A+ rating demonstrate LightStream’s commitment to meeting certain standards, it’s crucial for potential borrowers to consider and evaluate customer reviews and complaints before making a decision.


After a thorough review of LightStream’s personal loan services, it is evident that they are a legitimate lending institution that offers competitive rates and consumer-friendly features. With their low rates, no fees, and extended repayment terms for home improvement loans, LightStream stands out as an excellent option for borrowers with good to excellent credit.

While they lack a pre-qualification option on their website and require a few years of credit history, their overall benefits outweigh these limitations. If you’re seeking a reliable lender to finance your major expenses, LightStream is certainly worth considering.

Frequently Asked Questions

Here are 10 frequently asked questions about LightStream Personal Loans.

It calculates interest rates based on various factors, including the loan amount, purpose, repayment term, and the applicant’s credit profile. Excellent credit is necessary to secure the lowest rates. Borrowers who opt for autopay can receive a rate discount of 0.5 percentage points.

Yes, It allows borrowers to use personal loans for a wide range of purposes, such as home improvements, debt consolidation, medical expenses, auto financing, and more. The flexibility of their loans makes them suitable for various needs.

It strives to provide a quick and efficient funding process. Once your loan is approved, you can receive the funds in as little as one business day. This swift turnaround time ensures you can access the funds promptly for your intended use.

It sets itself apart from other lenders by offering low interest rates, zero fees, and attractive loan terms. Their rate discount for autopay, extended repayment terms for home improvement loans, and the Rate Beat program are unique features that make LightStream an appealing choice for borrowers.

Yes, It allows borrowers to make early repayments without any prepayment penalties. This flexibility empowers borrowers to save on interest by paying off their loans ahead of schedule, enabling them to become debt-free sooner.

It offers an Experience Guarantee to dissatisfied borrowers. If you contact the company within 30 days of receiving your loan and complete a questionnaire, they will refund you $100. This guarantee demonstrates Its commitment to customer satisfaction.

Yes, It provides extended loan terms of up to 12 years for borrowers looking to finance home improvement projects. They do not require appraisals or home equity and can delay funding the loan for up to 90 days, giving borrowers ample time to plan their projects.

Unlike some other lenders, It does not facilitate direct payments to creditors during debt consolidation. Instead, borrowers must allocate their loan funds to pay off creditors independently.

It offers unsecured personal loans, meaning they do not require collateral. This reduces the risk for borrowers as they don’t need to pledge any assets as security for the loan.

It provides customer support via email. Prospective applicants can find an email contact form on LightStream’s website. Once you become a customer, you will receive a dedicated phone number for customer service, ensuring that you can easily reach out for any assistance or inquiries.

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