PenFed Credit Union

PenFed Credit Union Review: Is It Legit? Find Out Here!

When it comes to managing your finances, finding a reliable and trustworthy financial institution is crucial. One institution that may have caught your attention is PenFed Credit Union.

But is PenFed a scam or a legitimate institution? In this comprehensive review, we will delve into the details of PenFed Credit Union, its services, pricing, qualifications, application process, customer reviews, and more, to help you make an informed decision.


DebtQuench Score

Flexible Borrowing Options
Online Experience
Customer services and support

Summary of PenFed Credit Union:

PenFed Credit Union is a well-established financial institution offering a wide range of deposit accounts, personal loans, and services to meet the needs of its customers. Although it was historically limited to individuals with ties to the military and government, PenFed has now opened its membership to all citizens and permanent residents of the United States. This expansion allows more people to benefit from the competitive rates and fees offered by PenFed.

Pros and Cons of PenFed Credit Union:

Like any financial institution, PenFed Credit Union has its advantages and disadvantages. Let’s take a closer look at the pros and cons:

PendFed Credit Union Services:

PenFed Credit Union offers a variety of services to cater to your financial needs. Here are some of the services provided by PenFed:

  • Checking Accounts:

PenFed offers two checking account options – Free Checking and Access America Checking. Access America Checking is a dividend-bearing account with two tiers of Annual Percentage Yields (APYs) based on your daily balance.

  • Money Market Savings Accounts:

PenFed’s Money Market Savings account allows you to earn a higher rate of dividends based on the amount deposited. This account has no monthly service fees and offers free checks upon request.

  • Savings Accounts:

PenFed provides a Regular Savings account, which can be opened with a minimum deposit of $5. Additionally, they offer an online-only option called Premium Online Savings, which has a competitive dividend rate and no monthly fees.

  • Money Market Certificates:

PenFed offers money market certificates with terms ranging from six months to seven years. These certificates provide competitive rates and can be used for individual retirement accounts (IRAs) and Coverdell education savings accounts.

  • Credit Cards:

PenFed has four credit card options for its members, each with unique features such as low APR, cashback, or rewards, allowing you to choose the card that best suits your needs.

PendFed Credit Union Pricing:

Now, let’s discuss the pricing details of PenFed Credit Union’s personal loans:

  • Regular Annual Percentage Rate (APR): The APR for PenFed personal loans ranges from 7.74% to 17.99%.
  • Loan Amount Range: You can borrow anywhere from $600 to $50,000 through a personal loan from PenFed.
  • Minimum Credit Score: To qualify for a personal loan, you need a minimum credit score of 580.

Please note that the specific APR and loan terms offered to you may depend on various factors, including your creditworthiness and the amount you wish to borrow.

Qualification and Application Process

To qualify for a personal loan from PenFed Credit Union, you don’t need to be a member at the time of application. However, you will need to become a member before receiving the loan.

If you have served in the military or work for qualifying associations or organizations, you are eligible for membership. If you don’t meet these criteria, you can easily become a member by opening a savings account with a minimum deposit of $5.

The application process for a personal loan from PenFed is straightforward:

  • Fill out personal information on PenFed’s website:

Visit PenFed’s website and provide your name, Social Security number, and income history. You will receive an estimated monthly payment and APR range without impacting your credit score.

  • Submit a formal application:

Once you decide to proceed, submit a formal application. You may need to provide proof of income, such as W-2 forms, tax returns, or other financial documents.

  • Sign the loan agreement and receive your money:

After approval, sign the loan agreement, and you may receive your funds promptly. While PenFed strives for quick disbursal, the exact timing can vary. In some cases, you may receive the money as early as the next day, while it could take up to seven business days if you opt for a check.

  • Create a repayment plan:

It is essential to incorporate your monthly loan payments into your budget and ensure you have enough funds to cover your financial responsibilities.

PenFed Credit Union Contact Info:

If you have any questions or need assistance, PenFed Credit Union provides various contact options:

  • Phone: You can reach PenFed’s customer service at 1-800-247-5626. The phone lines are available Monday through Friday from 7 a.m. to 11 p.m. EST, Saturday from 8 a.m. to 11 p.m. EST, and Sunday from 9 a.m. to 5:30 p.m. EST.
  • Secure Messaging: PenFed offers secure messaging through its website and mobile app, providing a convenient way to communicate with customer service representatives 24 hours a day.
  • Branches: PenFed has physical branches where you can visit and speak to a representative in person. The availability of branches may vary depending on your location.
  • Mobile App: PenFed has a mobile app available for both Apple and Android devices, allowing you to access your accounts and manage your finances on the go.

PenFed Credit Union Customer Reviews:

It’s essential to consider the experiences of other customers when evaluating a financial institution. PenFed Credit Union holds an A+ rating from the Better Business Bureau (BBB), a non-profit organization focused on consumer protection and trust.

The BBB determines its rating based on factors such as a company’s response to customer complaints, truthfulness in advertising, and transparency about business practices. PenFed’s top-notch BBB score and clean history indicate a high level of trustworthiness.


In conclusion, PenFed Credit Union is a reputable and reliable financial institution that offers a wide range of services and products. With its attractive rates, low minimum APR, and flexible loan amounts, PenFed is an excellent choice for borrowers seeking an unsecured loan.

However, keep in mind the membership requirement and late fee associated with PenFed. By carefully considering the pros and cons, reviewing customer feedback, and understanding the application process, you can make an informed decision about whether PenFed Credit Union is the right fit for your financial needs.

Frequently Asked Questions

Here are 10 frequently asked questions about PenFed Credit Union Personal Loans.

Yes, PenFed Credit Union is a highly trustworthy institution. It holds an A+ rating from the Better Business Bureau, indicating its commitment to customer satisfaction and ethical business practices. PenFed has a clean history and maintains transparency in its operations.

Membership with PenFed Credit Union is open to all U.S. citizens and permanent residents. You can join by opening a savings account with a minimum deposit of $5. This expanded membership eligibility allows more individuals to benefit from PenFed’s products and services.

PenFed Credit Union offers a wide range of loan options, including personal loans, auto loans, purchase mortgages, refinance mortgages, home equity lines of credit (HELOCs), student loans, and student loan refinancing. This diverse selection caters to different borrowing needs.

The loan application process with PenFed Credit Union is simple. You can complete the application online, providing personal information, income history, and relevant documentation. Once approved, you’ll sign the loan agreement and receive your funds. The entire process can be conveniently done from the comfort of your home.

PenFed Credit Union does not charge origination fees or prepayment penalties for its personal loans. This means you can save money by not having to pay additional charges commonly associated with loans from other lenders.

Yes, PenFed Credit Union offers a variety of credit cards. They have options like the Platinum Rewards, Power Cash Rewards, Gold, and Pathfinder Rewards cards. Members can choose a card that aligns with their specific needs, whether it’s low APR, cashback, or rewards.

Yes, PenFed Credit Union provides access to over 85,000 ATMs without any fees. While PenFed has limited ATMs of its own, it partners with major networks like Allpoint, Target, CVS, and Safeway, allowing members to withdraw cash without incurring additional charges.

PenFed’s mobile app offers a wide range of services, including account management, balance inquiries, fund transfers, mobile check deposit, bill payment, and secure messaging with customer service representatives. It provides convenient access to your accounts anytime, anywhere.

Yes, PenFed Credit Union provides access to financial advisors who can help you with various aspects of your financial planning. Whether you need assistance with retirement planning, investment strategies, or general financial guidance, PenFed’s advisors are there to help you make informed decisions.

PenFed Credit Union stands out for its competitive rates, low minimum APR, and wide range of loan amounts. Additionally, its commitment to customer satisfaction, as demonstrated by its high BBB rating, makes it a trusted choice for individuals seeking financial services.

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